Augmented reality platform for remote service.
Acty is the augmented reality application that makes remote support much more effective in all interactions between the Salvagnini service department and the customer's technical staff. Acty facilitates the Salvagnini specialist in identifying the causes of a malfunction, and diagnosin it with the customer's operator, so as to find a solution more quickly. This minimizes machine downtime and the frequency of on-site intervention by service technicians. Acty is available for Android and iOS devices.